3M Health Information Systems (HIS) has announced a promising collaboration with Amazon Web Services (AWS) to enhance the development and delivery of 3M M*Modal ambient intelligence. By incorporating AWS’s robust Machine Learning (ML) and generative AI services, 3M aims to streamline and scale its ambient clinical documentation and virtual assistant solutions. This strategic alliance seeks to recenter the patient-physician experience while alleviating administrative tasks for healthcare professionals.

Key Points:

  • 3M HIS will utilize AWS’s ML and generative AI services to enhance its ambient clinical documentation and virtual assistant solutions.
  • The collaboration will advance 3M’s conversational AI platform, preferred by over 300,000 clinicians, integrating ML-based clinical documentation directly into workflows.
  • 3M’s cloud-based clinical intelligence will mesh with AWS ML services to responsibly deliver credible, usable, and scalable technology-powered solutions benefiting both patients and physicians.

In an era where patient-centric care is paramount, 3M HIS is harnessing AWS’s machine learning and generative AI services, including Amazon Bedrock, Amazon Comprehend Medical, and Amazon Transcribe Medical. These technologies will expedite, refine, and scale the delivery of 3M’s ambient clinical documentation and virtual assistant solutions.

3M HIS seeks to advance its conversational AI platform, currently favored by over 300,000 clinicians, with cloud-based solutions like 3M M*Modal Fluency Direct for real-time speech recognition and 3M™ M*Modal Fluency Align for ambient clinical documentation. The collaboration will offer supportive, ML-based clinical documentation and virtual assistant solutions that seamlessly integrate into workflows.

The alliance aims to unobtrusively aid the intricate task of patient interaction documentation, in adherence with applicable laws and guidelines. 3M’s commitment to delivering credible, usable, and valuable technology-powered solutions will be amplified by AWS ML services. The joint approach is expected to deliver significant value to both patients and physicians.

3M’s collaboration with AWS expands on its early success with 3M Fluency Align, which integrates conversational AI and ambient intelligence directly into clinical documentation workflows. This partnership will automate accurate, complete, and structured notes in the EHR, making scalable reality feasible. 3M Fluency Align, through its contextual understanding, crafts quality-reviewed notes in the patient record from the patient-physician conversation and available EHR data.

Using Amazon Bedrock’s generative AI service, 3M aims to further scale and accelerate its innovation in conversational AI, offering physician end users greater flexibility, choice, and usability. As 3M HIS President, Garri Garrison, emphasizes, the goal is to reduce administrative tasks and prioritize patient engagement, thus transforming patient care delivery and the overall healthcare experience.

Source: 3M Press Release via CISION by PR Newswire